Telemedicine Visits with the Pulmonary Hypertension Medical Team
Telemedicine Visits with the Pulmonary Hypertension Medical TeamDue to changes in scheduling and availability, your child may be offered a telemedicine visit with your Pulmonary Hypertension doctor or advanced practice provider. Even though this is different from being seen in person, there is still a lot of good information that your medical team can get from seeing your child by video. To help you and your team get the most out of your telemedicine visit, the PPHNet has put together some tips to prepare and conduct your visit.
Before your visit
• Find a quiet space with good lighting.
• Check to make sure that your device (laptop, tablet or cell phone) has good internet service where you are sitting.
• Practice propping up your device so that the camera is pointed at you. The camera view should show your full face and shoulders.
• If you have equipment at home to take vital signs, please bring them to where you’re going to be sitting for the visit. Examples of equipment would be a pulse oximeter, blood pressure cuff and/or scale to measure weight. If you don’t have any of this, don’t worry! Your medical team will tell you if it’s necessary to have for your child.
• If you cannot be home and the visit will be with another adult (for example, the home health nurse, a grandparent), please make sure that you communicate this with your medical team. You must give written permission for your child to come to his/her appointment with an adult other than the legal guardian(s).
• Please remember that your child must be present for the video visit. If the is an infant, it’s alright if he/she is sleeping for the visit. However, if the child is a toddler or an older child, please try to schedule your appointment around nap schedules so the child will be awake for your medical team to examine him by video.• Write down any questions that you have for your medical team so you can be prepared for the visit.• Bring your child’s medication bottles and prescriptions to the visit to review medications and refill needs with your team.
During your visit
• Please log into your telemedicine visit 10-15 minutes before your appointment. This will help identify any connection issues ahead of your visit so that your time with the medical team isn’t cut short.
• While you’re waiting for your team to join the call, please remember to mute your phone. • When your visit starts, please try to minimize the distractions around you.
• Even though your child must be present for the visit, he/she does not have to be on screen for the entire time. Your medical team understands that your young child may not have a good attention span to stay seated for the whole visit. Once your doctor or advanced practice provider talks to your child and does an examination, ask your medical team if it’s alright if the child can go off-screen.
• Refer back to the questions that you wrote down for the medical team.• Check your child’s medications and ask for any needed refills.
• Review any changes in insurance with your team.
• If you have forms that need to be completed, ask your medical team for the best method of reaching them to the office.
• At the end of the visit, ask about scheduling a follow up visit: when does the team want to see your child again and who will make that appointment? Will it be in person or by telemedicine again?
• Verify your child’s plan of care with your medical team. Do you need any monitoring equipment at home? Does your team want your child to try a 6 minute walk test at home? Does your child need to get any other appointments scheduled; if so, how should those appointments be made?
After your visit
• Schedule your follow up visit with your PH team and any other specialists.• Review your telemedicine experience. Were there any connection issues? Was the space you used for the visit, quiet and free from distractions? Was the lighting good? Did the device work well? How was the camera quality and the volume (microphone and speaker)?